Privacy Policy

Effective Date: 23-12-2024

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.lopungequest.com. Please read this policy carefully to understand your rights and how we handle your data.

Information We Collect

Cookies are small text files placed on your device when you visit a website. They help the site function properly, remember your preferences, and improve your browsing experience. Some cookies are essential for the website’s operation, while others are used for analytics and marketing purposes.

Personal Identifiable Information (PII)

Name, email address, phone number, and other contact details (provided when creating an account or contacting us).

Non-Personal Information:

Browser type, operating system, device type, IP address, and browsing behavior (e.g., pages visited, time spent).

Cookies and Similar Technologies:

Information collected via cookies, pixels, or similar technologies. For details, refer to our Cookie Policy.

Third-Party Data:

Information collected through third-party tools like Google Analytics or advertising networks.

How We Use Your Information

We use the collected information for the following purposes:

To Operate and Improve the Website:

Analyze user behavior to enhance functionality and performance.

For Account Management:

Provide access to registered user features and manage your preferences.

To Personalize Your Experience:

Tailor content and advertisements based on your interests.

To Communicate:

Respond to inquiries, send updates, or provide promotional information.

To Ensure Compliance:

Meet legal obligations and respond to lawful requests.

Cookies and Tracking Technologies

We use cookies to:

Provide essential functionality (e.g., logins).
Analyze website usage via Google Analytics.
Deliver personalized advertisements through affiliate and retargeting tools.


For more details, visit our Cookies Policy and manage your preferences via the Manage Consent widget located on the bottom right of this website.

Data Retention

We retain your information only as long as necessary.

Cookies: 7-day (site-specific); third-party retention varies.

Personal account data: Retainer while your account is active or as required by law.

Your Rights

Depending on your location, you may have the following rights:

Under GDPR (EU Residents):

Right to access, correct, delete, or restrict the processing of your data.
Right to data portability.
Right to withdraw consent at any time.

Under CCPA (California Residents):

Right to know what personal information is collected and how it is used.
Right to request deletion of your data.
Right to opt-out of the sale of personal data.

To exercise these rights, please contact us at [email protected].

Third-Party Services

We are not responsible for the privacy practices of third-party services linked or integrated into our site (e.g., Google Maps). Review their privacy policies for details.

Security Measures

We implement appropriate technical and organizational measures to protect your information, including:

Secure servers and encrypted communications.
Regular updates and vulnerability testing.

However, no system is entirely secure. Use the website at your own risk.

Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If you believe a child’s data has been collected, contact us to request deletion.

Updates to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. The revised policy will be posted with a new effective date. Please review this page periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]

Cookies Notice

This website uses cookies to enhance user experience, analyze site performance, and provide personalized content and advertisements. By continuing to browse or interact with this site, you agree to the use of cookies as outlined in this policy.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the site function properly, remember your preferences, and improve your browsing experience. Some cookies are essential for the website’s operation, while others are used for analytics and marketing purposes.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off. They include:

  • User authentication (e.g., for registered users logging in).
  • Security purposes.

 

Functional Cookies

  • These cookies remember your preferences, such as language settings, to provide a better user experience.

 

Analytics Cookies

  • These cookies collect information about how visitors use the site, such as which pages are visited most often. We use Google Analytics to monitor site performance and improve functionality.


Marketing and Retargeting Cookies

  • These cookies track your online activity to deliver personalized advertisements. This includes cookies set by third-party advertisers or affiliate links.


Third-Party Cookies

  • Embedded content, such as Google Maps, may place cookies on your device. These third-party cookies are governed by the policies of the respective providers.

How Long Are Cookies Stored?

Cookies are stored on your device for varying durations:

  • Site-specific cookies are retained for up to 7 days.
  • Third-party cookies may have longer retention periods, as governed by their policies.

Managing Cookies

Your Consent

By using this website, you consent to the use of cookies. You can withdraw your consent or modify your preferences at any time.

Cookie Preferences

You can manage your cookie preferences using the manage consent banner located at the bottom right of this site. This allows you to enable or disable specific types of cookies.

Browser Controls

Most browsers allow you to control cookies through their settings. Visit your browser’s help section for instructions on managing and deleting cookies.

Your Rights as a User

If you are a resident of the European Union, California, or other regions with similar regulations, you have the right to:

  • Access information about the cookies stored on your device.
  • Request deletion of your personal data.
  • Opt out of certain types of cookies.

 

To exercise these rights, please contact us at [email protected].

Updates to This Policy

We update our Cookie Policy periodically to reflect changes in our practices or legal requirements. Please revisit this page regularly to stay informed.

Terms of Service

Effective: 23-12-2024

Welcome to Lounge Quest (“Website”). By accessing or using this Website, you agree to be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, you must not use the Website.

The Website is owned and operated by The College Points LLC d.b.a Lounge Quest (“we,” “us,” or “our”). These Terms govern your use of our services, content, and functionality provided through the Website. By accessing the Website, you represent that you are at least 18 years old or have the consent of a legal guardian, and you agree to comply with all applicable laws and regulations.

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for personal or commercial purposes consistent with these Terms. You agree not to misuse the Website or its content in any way, including engaging in unauthorized activities such as reverse engineering, data scraping, or interfering with the Website’s operations. Any intellectual property displayed on the Website, including logos, text, graphics, and software, is owned or licensed by us and is protected by copyright, trademark, and other laws. You may not reproduce, distribute, or create derivative works from our content without prior written consent.

The Website may allow user-generated content, such as comments, reviews, or uploaded media. By submitting content, you grant us a worldwide, royalty-free, perpetual license to use, display, and modify that content as necessary to provide our services. You agree not to post illegal, defamatory, or harmful material and understand that we reserve the right to remove or refuse content at our discretion. Your use of third-party services or links provided on the Website is at your own risk, as we do not endorse or assume responsibility for their content or practices.

We provide the Website “as is” and “as available” without any warranties, express or implied. We do not guarantee that the Website will be error-free, secure, or uninterrupted, nor do we warrant the accuracy of any information provided. To the extent permitted by law, we disclaim all liability for damages arising from your use of the Website, including direct, indirect, incidental, or consequential damages. If you are dissatisfied with the Website, your sole remedy is to discontinue its use.

If applicable, you agree to provide accurate billing and payment information for any purchases made through the Website. Unauthorized use of payment methods is prohibited, and we may cancel transactions if fraud or misconduct is suspected. All sales are subject to additional terms outlined at the point of purchase.

These Terms are governed by the laws of the United States of America and the State of Missouri without regard to conflict of law principles. Any disputes arising under these Terms must be resolved exclusively in the courts of the State of Missouri. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right under these Terms does not constitute a waiver.

We reserve the right to modify these Terms at any time by posting updates on this page. Continued use of the Website after modifications constitutes acceptance of the revised Terms. Please check this page regularly for changes.

For questions about these Terms, please contact us at [email protected].

Affiliate Disclosure

Lounge Quest maintains affiliate partnerships with credit card issuers and other companies. We may receive compensation when you click on links and apply for products or services. This compensation may influence how and where products appear on this site but does not impact our editorial integrity nor influence opinions on products and services.

Editorial Integrity

At Lounge Quest, we deliver accurate, unbiased content on airport lounges, credit cards, and travel services. Affiliate relationships do not influence our reviews or recommendations. Opinions are solely those of our team, not any bank, card issuer, airline, or lounge operator

Home Page

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Contact Us

Go to the Contact Us page

Welcome to Lounge Quest

Thank you for visiting LoungeQuest during our pre-launch phase.

Please note that the website is still under development, and you may encounter issues or incomplete features. We’re working hard to refine your experience and appreciate your understanding during this soft launch.

If you come across any errors or glitches, we encourage you to let us know by using the form on our Contact Us page. Your feedback is invaluable in helping us improve.

Additionally, by using this site, you acknowledge and agree that:

Cookies are enabled to enhance functionality and analytics. At this stage, cookies cannot be disabled. If you do not wish to be tracked, we recommend exiting the site.

Some content may be inaccurate or incomplete as we continue to build and refine our database. We’re excited to have you as an early visitor and thank you for your patience as we prepare to officially launch LoungeQuest.

Become a Contributor

As we work to expand our database of lounges and airports, we are looking for frequent flyers that would be interested in adding new lounges to the Lounge Quest platform. If you would like to add lounges to our database, click this link to access the contributor application form.

Thank you, -MP